Call 0800 056 3983 to discuss payment options.
Prerequisites
To successfully complete your exams, you should have at least three years’ experience as a tier-2 or lead desktop support technician.
You should also be able to:
- Manage workflow
- Install, configure and troubleshoot desktop operating systems, applications, and networking and connectivity
- Install, configure and troubleshoot hardware devices and drivers (including mobile and personal devices)
- Escalate complex issues to the appropriate administrator (e.g. server, network or desktop configuration administrator)
- Install and test department-specific and line-of-business (LOB) applications on end-user computers
- Change desktop configurations
- Re-image desktops.
Who is this course for?
This course is for those looking to validate their knowledge and skills of deploying and supporting the Windows Vista operating system. It is also for those looking to highlight their expertise to employers and peers.
What will I learn?
Upon successful completion of the course, you will be able to:
Windows Vista Configuration:
- Install and upgrade Windows Vista
- Configure and troubleshoot post-installation system settings
- Configure Windows security features
- Configure network connectivity
- Configure applications included with Windows Vista
- Maintain and optimise systems that run Windows Vista
- Configure and troubleshoot mobile computing.
Supporting and Troubleshooting Windows Vista Applications:
- Deploy Windows Vista
- Manage Windows Vista security
- Manage and maintain systems that run Windows Vista
- Configure and troubleshoot networking
- Support and maintain desktop applications.
What certificate will I get?
After passing this course, you will receive the MCITP Enterprise Support Technician certification, as well as the MCTS Windows Vista, Configuration certification.
You will also have passed one of five exams necessary to gain the MCITP Enterprise Administrator certification.
What course materials do I get?
To help you excel in your examinations through effective and efficient learning, ICS will provide you with all the learning materials necessary:
- Flash video tutorials led by a virtual instructor
- Interactive simulations and resources
- E-books
- Practice exams
- Microsoft-branded supporting textbook
- Course and assessment guide to help you pass your exams.
What support do I get?
You will have access to our dedicated ICS Technology Student Community, which will allow you to share and collaborate with your peers, get interactive and expert feedback from tutors and browse our resource library.
You will also receive 12 months of email tutorial support.
Sample Course Material
Related Courses
- MCITP Enterprise Administrator
- MCTS Windows Vista, Configuration.