Systems Engineer Course Outline
EXAM 70-270
Installing Windows XP Professional
- Perform and troubleshoot an attended installation of Windows XP Professional
- Perform and troubleshoot an unattended installation of Windows XP Professional
- Install Windows XP Professional by using Remote Installation Services (RIS)
- Install Windows XP Professional by using the System Preparation Tool
- Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional
- Upgrade from a previous version of Windows to Windows XP Professional
- Prepare a computer to meet upgrade requirements
- Migrate existing user environments to a new installation
- Perform post-installation updates and product activation
- Troubleshoot failed installations
Implementing and Conducting Administration of Resources
- Monitor, manage, and troubleshoot access to files and folders
- Configure, manage, and troubleshoot file compression
- Control access to files and folders by using permissions
- Optimize access to files and folders
- Manage and troubleshoot access to shared folders
- Create and remove shared folders
- Control access to shared folders by using permissions
- Manage and troubleshoot Web server resources
- Connect to local and network print devices
- Manage printers and print jobs
- Control access to printers by using permissions
- Connect to an Internet printer
- Connect to a local print device
- Configure and manage file systems
- Convert from one file system to another file system
- Configure NTFS, FAT32, or FAT file systems
- Manage and troubleshoot access to and synchronization of offline files
Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers
- Implement, manage, and troubleshoot disk devices
- Install, configure, and manage DVD and CD-ROM devices
- Monitor and configure disks
- Monitor, configure, and troubleshoot volumes
- Monitor and configure removable media, such as tape devices
- Implement, manage, and troubleshoot display devices
- Configure Advanced Configuration Power Interface (ACPI)
- Implement, manage, and troubleshoot input and output (I/O) devices
- Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader
- Monitor, configure, and troubleshoot multimedia hardware, such as cameras
- Install, configure, and manage modems
- Install, configure, and manage Infrared Data Association (IrDA) devices
- Install, configure, and manage wireless devices
- Install, configure, and manage USB devices
- Install, configure, and manage hand held devices
- Install, configure, and manage network adapters
- Manage and troubleshoot drivers and driver signing
- Monitor and configure multiprocessor computers
Monitoring and Optimizing System Performance and Reliability
- Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop
- Optimize and troubleshoot memory performance
- Optimize and troubleshoot processor utilization
- Optimize and troubleshoot disk performance
- Optimize and troubleshoot application performance
- Configure, manage, and troubleshoot Scheduled Tasks
- Manage, monitor, and optimize system performance for mobile users
- Restore and back up the operating system, System State data, and user data
- Recover System State data and user data by using Windows Backup
- Troubleshoot system restoration by starting in safe mode
- Recover System State data and user data by using the Recovery console
Configuring and Troubleshooting the Desktop Environment
- Configure and manage user profiles and desktop settings
- Configure support for multiple languages or multiple locations
- Enable multiple-language support
- Configure multiple-language support for users
- Configure local settings
- Configure Windows XP Professional for multiple locations
- Manage applications by using Windows Installer packages
Implementing, Managing, and Troubleshooting Network Protocols and Services
- Configure and troubleshoot the TCP/IP protocol
- Connect to computers by using dial-up networking
- Connect to computers by using a virtual private network (VPN) connection
- Create a dial-up connection to connect to a remote access server
- Connect to the Internet by using dial-up networking
- Configure and troubleshoot Internet Connection Sharing (ICS)
- Connect to resources by using Internet Explorer.
- Configure, manage, and implement Internet Information Services (IIS)
- Configure, manage, and troubleshoot Remote Desktop and Remote Assistance
- Configure, manage, and troubleshoot an Internet Connection Firewall (ICF)
Configuring, Managing, and Troubleshooting Security
- Configure, manage, and troubleshoot Encrypting File System (EFS)
- Configure, manage, and troubleshoot a security configuration and local security policy
- Configure, manage, and troubleshoot local user and group accounts
- Configure, manage, and troubleshoot auditing
- Configure, manage, and troubleshoot account settings
- Configure, manage, and troubleshoot account policy
- Configure, manage, and troubleshoot user and group rights
- Troubleshoot cache credentials
- Configure, manage, and troubleshoot Internet Explorer security settings
EXAM 70-284
Installing, Configuring, and Troubleshooting Exchange Server 2003
- Prepare the environment for deployment of Exchange Server 2003
- Install, configure, and troubleshoot Exchange Server 2003
- Install, configure, and troubleshoot Exchange Server 2003 in a clustered environment
- Upgrade from Exchange Server 5.5 to Exchange Server 2003
- Migrate from other messaging systems to Exchange Server 2003
- Use the Migration Wizard to migrate from other messaging systems
- Migrate from other Exchange organizations
- Configure and troubleshoot Exchange Server 2003 for coexistence with other Exchange organizations
- Configure and troubleshoot Exchange Server 2003 for coexistence with other messaging systems
- Configure and troubleshoot Exchange Server 2003 for interoperability with other SMTP messaging systems
Managing, Monitoring, and Troubleshooting Exchange Server Computers
- Manage, monitor, and troubleshoot server health
- Manage, monitor, and troubleshoot data storage
- Manage, monitor, and troubleshoot Exchange Server clusters
- Perform and troubleshoot backups and recovery
- Remove an Exchange Server computer from the organization
Managing, Monitoring, and Troubleshooting the Exchange Organization
- Manage and troubleshoot public folders
- Manage and troubleshoot virtual servers
- Manage and troubleshoot front-end and back-end servers
- Manage and troubleshoot connectivity
- Monitor, manage, and troubleshoot infrastructure performance
Managing Security in the Exchange Environment
- Manage and troubleshoot connectivity across firewalls
- Manage audit settings and audit logs
- Manage and troubleshoot permissions
- Manage and troubleshoot encryption and digital signatures
- Detect and respond to security threats
- Managing Recipient Objects and Address Lists
- Manage recipient policies
- Manage user objects
- Manage distribution and security groups
- Manage contacts
- Manage address lists
Managing and Monitoring Technologies that Support Exchange Server 2003
- Diagnose problems arising from host resolution protocols
- Diagnose problems arising from Active Directory issues
- Diagnose network connectivity problems
EXAM 70-290
Module 1 - Physical and Logical Devices
- Managing Basic and Dynamic Disks
- Maintaining Disks
- Mounted Drives
- Basic and Dynamic Disks
- Monitor System Hardware
- Control Panel
- Task Manager
- Hardware Troubleshooting Wizard
- NIC Network Interface Card
- Device Driver Signing
Module 2 - Users, Computers and Groups
- User Accounts
- Domain User Accounts
- The Active Directory
- Manage User Profiles
- Computer Accounts
- Groups
- Domain Function Levels
- Creating Groups
- Group Strategy
Module 3 - Access To Resources
- Offline Files
- Shared Folder Utility
- NTFS Permissions
- NTFS - Best Practices
- Troubleshooting Access
- Effects of Coping & Moving Files and Folders
- Troubleshooting Tools
- Auditing Access
- Troubleshoot Terminal Services
Module 4 - Managing and Maintaining a Server Environment
- Administration Tools for 2003
- Run-As Command
- Event Viewer
- Software update Wizard
- Manage Software Site Licensing
- Remote Administration
- Troubleshoot Printers
- Monitor System Performance
- Establishing a Baseline
- System and Performance Monitor
- Processors
- Managing A Web Server
Module 5 - Disaster Recovery
- Best Practices
- Automated System Recovery
- Shadow Copies
- Server Recovery - F8 Options
EXAM 70-291
- VPN Virtual Private Networking
- OSI Model
- TCP/IP
- IP Addressing
- Subnet Mask
- Subnetting
- Public and Private Addressing
- Setting Up a Client Computer
- Alternative Configuration
- Name Resolution
- Net Bios
- DNS - IPCONFIG Utilities
- Network Problems - Troubleshooting
- Network Diagnostics
- Network Monitor
- DHCP Server
- Reservation Scope Agent
- DHCP Relay Agent
- DHCP Database
- Audit Logs
- Performance Monitor
- Routing
- Routing Commands
- Routing Lab
- Routing Protocols
- Packet Filtering
- DNS - Domain Name System
- Zone Transfer
- Active Directory Integrated Zone
- DNS Tools
- Monitoring DNS
- WINS Server
- Name Registration
- WINS Replication
- Data Base Management
- IPSec and Certificates
- Certificates
- Certificate Authority
- Remote Access
- Setting-Up The Wireless Server
- VPN Virtual Private Networking
- Remote Access Policies
- VPN Logon
- Managing Clients
- Radius Server
- Log Files and Monitoring
Wrap-Up and Review
EXAM 70-293
Introduction
- IP Addressing
- Public Addressing Scheme
- IP Address Assignment
- Network Performance
- Future Growth
- Routers and Switches
- Internet Connectivity
- Routers
- DHCP
- DHCP Security
- DNS
- DNS Namespace
- DNS Zone Planning
- Zone Transfers
- DNS and WINS Integration
- DNS Server Optimization
- Troubleshooting DNS
- DNS Wrap-Up
- WINS Server
- Optimization Issues
- WINS Traffic
- Planning for IPSec
- IPSec Deployment
- Trouble and IPSec
- Planning Network Access
- Connection Methods
- Remote Access Policies
- User Profile Options
- Authentication
- Planning Considerations
- Network Access Review
- Security and Maintenance
- Remote Desktop
- Network Load Balancing
- Maintenance Tools
- Exam Review
EXAM 70-294
Introduction to Active Directory
- How Active Directory Works
- Forests and Domains
- Active Directory Integrated DNS Zones
- Domain Functions
- Trusts
- Trust Process
- Wrap Forest and Domain Structures
- Organizational Units
- Delegating Administrative Control
- Planning an OU Structure
- OU Planning Wrap
- Users
- Creating Groups
- User Principle Name Suffix
- Moving Domain Objects
- Audit Policy
- Best Practices
- Group Policy Objects
- Adding a GPO
- Creating and Configuring GPOs
- Group Policy Process
- GPO Management
- GPO Copy Operation
- Trouble and Group Policy
- Group Policy Results
- Delegation of Administrative Control
- Best Practices
- Wrapping Up GPOs
- Auto-Deployment of Software
- Software Deployment
- Deployment Options
- Configuring Software Deployment
- Software Association
- Maintaining Deployed Software
- Software Redeployment
- Removing Deployed Software
- Troubleshooting
- Software Deployment Wrap
- Sites and Replication
- Conflicts
- The Active Directory Partitions
- Global Catalog and Replication
- Creating and Configuring Sites
- Replication Within and Between Sites
- Creating Sites
- Site Link Bridging
- Creating and Configuring Sites Wrap-Up
- Site Topology
- Troubleshooting Replication
- The Replication Admin Tool
- Best Practices
- Replication Wrap-Up
- Domain Controller Placement
- Universal Groups and Logons Wrap-Up
- Active Directory Sizer
- Best Practices
- Domain Controller Placement Wrap-Up
- Operation Masters
- Transferring and Seizing Roles
- Best Practices
- Maintaining the Active Directory
- Moving the Database Files
- Backing Up and Restoring
- Monitoring the Active Directory
EXAM 70-298
Introduction
- Security Basics
- Security Policies
- MSF - Microsoft Solutions Framework
- Wrap Up - Fundamentals of Network Security
- Security Threats
- Security Models
- Security Models Wrap-Up
- Security Threats Wrap-Up
- Risk Management
- Risk Management Process
- Securing Physical Resources
- Securing Computers
- Computer Security
- Security Updates
- Account Security
- Shoring Up Account Security
- Securing Authentication
- Authentication Security
- Securing Data
- How to Secure Data
- Securing Data Transmission
- Securing a Perimeter Network
- Best Practices
- Designing an Incident Response
- Incidence Response Procedures
- Security Breech Indicators